Sugandhapala Powder
Sugandhapala Powder
SHIPPING INFORMATION
Order Restrictions
How do you ship your orders? by ground couriers We deliver most of our orders through courier partners such as Bluedart and FedEx. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders. Do you ship to international locations? We currently ship only within India and do not ship to any international location. How much time does it take for an order to be delivered? We deliver your order within 4-7 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 10-15 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints. How can I track my order? As soon as we ship your order, you receive an e-mail notification with a link to track your order. You can also access this information from your 'My Account' section at the top right corner on our website www.wonderherbals.com. Online tracking usually goes live within 24-48 business hours post shipping. How long do you take to dispatch an order? The duration of dispatching an order depends on the type of order you have placed. Types of order are: In-stock items (Items that we stock in our 4 warehouses hyderabad ): These items are dispatched the same or the next day of order placement. What are the shipping charges on wonderherbals.com? The shipping charges may apply on a product. The charges will vary depending on the quantity of a product. The charges will be mentioned on the product page along with other product details. For example: 1 quantity of a product may carry 50 rupees as shipping charges and purchasing an additional quantity of the same product may carry additional shipping charges of 50 rupees (i.e. total shipping charges= 100 rupees). Certain products may come with free shipping i.e. zero shipping charges. However, if the order amount is less than Rs 500, a minimal shipping charge of Rs 50 is applicable. Please read the product details column before placing an order. Why dispatch of heavy products take more than the expected time? Certain times waybill/road permit is required for heavy products transferred from one state to another so, if you don't fall under this, consider yourself lucky!! Dispatch of heavy products take more than the expected time: l. Firstly, the fulfillment of your order may require a certain road permit/declaration/inward form to be filled,which can either be downloaded from the respective state's sales tax website or one has to physically go to the nearest sales tax office to procure the above. 2. Also, at times entry taxes as per the Commercial Tax Government rules are levied by the respective state where the goods are shipped (However, it might vary from product to product.) 3. The customer is liable to fill road permit/declaration/inward form and/or pay the entry tax to fulfill the order. 4. The failure of filling the form or not paying the entry tax leads to shipment hold, which eventually may lead to order cancellation & refund. 5. Hence, to have a smooth product dispatch process, form filling and payment of entry taxes wherever required plays a major role.
Return Policy
Return
REFUND/CANCELLATION POLICY At Wonder Herbals, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible. Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us. You can conveniently initiate the return on our Website. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product and seller. We assure you that all products sold on WonderHerbals are brand new and 100% genuine. In case the product you received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Friendly Returns policy has got you covered. Possible resolution could be Replacement, Exchange or Refund in case we are unable to provide a Replacement/Exchange. All this is backed byWonderHerbals’s Replacement Guarantee. Kindly click here to know the return policy period applicable for different categories. In any case, all your purchases on WonderHerbals are backed by Buyer Protection for 15 days from the date of delivery, in case you face any issues. If the product is out of stock or a replacement/exchange cannot be issued, full refund in 10 days will be provided on successful pick up of the product at no extra cost.
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